Returns & Exchanges
At SUNDEK, we want you to be completely satisfied with your purchase, which is why we offer a 30-day return window for all unworn items in their original condition. Whether you need a different size or a full refund, our streamlined process ensures a hassle-free experience.
Return Process
- 1.Initiate Your Request
Visit our online Returns Portal and enter your order number and email address to select the items you wish to send back.
- 2.Prepare the Package
Place the items in their original packaging with all tags attached, ensuring the shipment is securely sealed for transit.
- 3.Attach the Label
Download and print your prepaid shipping label from the portal and affix it clearly to the outside of your return parcel.
- 4.Drop Off and Track
Hand over your package to the designated carrier and keep your tracking receipt; your refund or exchange will be processed within 5-7 business days of receipt.